When you are taking a car in to a vehicle rebuild shop it is important to make sure that the person who checks your car in, clearly understands your concerns and complaints, and what you want to correct with the vehicle. Often times a repair shop will recommend the incorrect repair method to a customer because they are looking at the wrong part
of the car. If you tell the repair shop that you hear a bang, make sure that you explain when the noise occurs and not just what it sounds like.
auto mechanical problem It is important to specify if it happen only at the cars start up, or only during acceleration because this can prompt the mechanic to check different systems within the vehicle and will help them identify the exact cause of your concern. Misdiagnosis of an is often the cause of poor communication between the customer and the front desk personnel. After the car repair shop has completed the primary diagnostic’s on your vehicle they should give you a report which specifies which parts that they think need to be replaced. Now comes the second most important part of the repair.
If you really want to save yourself time and money, you need to request that the service adviser or automobile repairman, who is working on your car, takes the time to physically show you the parts that they think need to be changed. The service adviser or car technician should be able to give you a full and complete explanation of why the parts that they recommend to be replaced will recondition your car.
Many customers just say yes to any auto repairman recommended recondition and this is a mistake for couple of reasons. First, it is your responsibility as a customer to make sure that your original concerns were correctly relayed to the car technician who is working on your car. During this examination explanation, you will be able to make sure that your concerns were relayed to the mechanic who is doing the work, and that they have found the exact cause of your problem.
The second reason it is important to go into the repair shop to get the examination report is because this is also where you will find out if the automobile technician who is doing the work is competent enough to perform the repairs on your car. Some would say that this is where you will catch a corrupt mechanic, but in my experience, most automobile mechanics are honest. The real problem is that all mechanics are not properly trained.
The reason that the vehicle repair industry gets such a bad rap is because an improperly trained car mechanic can
often be confused with a deceitful mechanic because the net result is that you get something that you did not want and did not need. By showing the repair shop service advisor and the automobilemechanic who is doing the work that you have a real and genuine interest in your vehicle, it will help them because they will know that their work may be checked. Giving them the understanding and impression that you expect a thorough repair will increase their level of accountability and help you get the correct rebuild for your vehicle.